Our Agency Service Fees
Applicable to main applicants and their dependents. Final fees are subject to actual case and requirements
A 10% deposit is required upon signing the agreement
An additional 10% is due upon submission of the application
The remaining 80% is payable upon approval
This fee excludes 10% tax and 6% service tax (both imposed by the government)
Our fees are fully transparent with no hidden charges
Silver
Gold
Platinum
Special Zone
MYR 40,000
MYR 40,000
MYR 55,000
MYR 70,000
Fees are set in accordance with the Price Control and Anti-Profiteering Act 2011 (Act 723) as follows:
Our Services & After-Sales Support
No.
Service Description
Included in Our Fee
02
03
04
05
06
07
Process your MM2H application
Submit your MM2H application
Provide real-time updates on your application status
Assist in opening a bank account before your arrival in Malaysia
Assist with medical check-up arrangements (we cover the principal applicant’s medical check-up fee)
Submit medical reports (we cover the principal applicant’s medical report fee)
Additional fees apply
✔
✔
✔
✔
✔
✔
✔
01
Assist in completing application forms, provide translation if necessary, and ensure documents are accurate and complete
08
Assist with medical insurance arrangements (we cover the principal applicant’s first-year basic insurance)
09
Accompany you to the Immigration Department for visa endorsement after approval
10
Provide advice on MM2H-related benefits
11
24-hour free consultation on MM2H and life in Malaysia
12
Help arrange and book transportation/accommodation upon arrival (accommodation costs borne by applicant)
13
Assist with arranging car, home, personal, and business insurance
14
MM2H visa transfer to a new passport
15
MM2H fixed deposit withdrawal application
16
MM2H termination process
17
Work permit application
18
Duty-free car import approval under MM2H
✔
✔
✔
✔
✔
✔
Additional fees apply
Additional fees apply
Additional fees apply
Additional fees apply
Local duty-free car purchase approval under MM2H
19
Additional fees apply
Maid permit under MM2H
20
Additional fees apply
MM2H visa renewal process
21
Additional fees apply
MM2H extension processing
22
Additional fees apply
MM2H visa extension
23
Additional fees apply
Add-on dependent application under MM2H
24
Additional fees apply
Assist with student visa & university application
25
Malaysian driver’s license application
26
Company registration in Malaysia
27
Other permit applications not related to MM2H
28
Property purchase/rental in Malaysia
29
Translation of documents not related to MM2H
30
Arrange personal goods shipment to Malaysia
31
32
Provide property investment consultation in Malaysia
Additional fees apply
Additional fees apply
Additional fees apply
Additional fees apply
Additional fees apply
Additional fees apply
Additional fees apply
Additional fees apply
General Terms & Conditions：
1. Step-by-Step Payment by Applicant
-
Once the applicant confirms and engages our services, a contract will be signed and a 10% deposit paid.
-
Before we submit the application documents, the applicant must pay an additional 10% of the total fee.
-
The remaining 80% must be paid after the application is approved and before the visa is collected.
-
After submitting the documents, we will wait for the government's decision.
-
Once we receive the government’s “Conditional Approval Letter”, we’ll know the final amount the applicant must pay.
-
The applicant must settle the remaining 80% before collecting the visa. (We will provide a detailed breakdown of all fees for the applicant’s reference.)
-
-
Non-Payment Clause:
If full payment is not received within the stated period, we reserve the right to:-
Cancel the application; and/or
-
Suspend application progress updates until the outstanding amount is settled.
-
2. No Refund Conditions
No refund will be granted under the following circumstances:
-
The applicant refuses to proceed with an appeal or fails to submit additional documents required by the Immigration Department (MM2H).
-
The applicant or any dependent loses their MM2H visa due to violation of terms and conditions.
→ In such cases, the applicant must bear the cost of the personal bond as required by the government. -
The application is rejected due to the applicant's own negligence, or failure to provide correct and complete documents.
-
The applicant fails to meet MM2H program requirements, terms, or procedures.
-
The application is affected by government sanctions, changes in policy or regulation, or national security concerns involving the applicant or their country of origin.
3. Refund & Appeal Policy
-
If the applicant cancels the application before the documents are submitted, we will refund half of the 10% deposit.
-
If the applicant cancels after receiving the “Conditional Approval Letter” from the government, no refund will be given, but the remaining 80% will not be charged.
-
If the application is rejected, we will retain the 20% deposit as service fees and will not charge the remaining 80%. (All refund conditions and appeal rights are clearly stated in our agreement to ensure transparency.)
Malaysia My Second Home
Free Consultation Available
Send us your online inquiry today and receive a free MM2H information pack
Company Address:
Suite 33-1, 33rd Floor, Menara Keck Seng, 203 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.
Our Email:
truly.msia.mm2h@gmail.com
Our Contact Number
English / Malay (Office): +6 (03) 2166 5999
English / Malay (Service Number & WhatsApp): +6 (017) 2322 950
Mandarin / Cantonese (Service Number & WhatsApp): +6 (017) 2322 950
